Thermalstrike Expedition heat treatment systems recalled

by nobugsonme on October 15, 2014 · 5 comments

in bed bugs

According to the US Consumer Product Safety Commission, as of 10/8/14, PAB Two has recalled about 1700 units of its Thermalstrike Expedition model bed bug treatment system due to a fire hazard:

PAB Two has received four reports of the flexible, electrical conducting strip breaking, including one report of a fire in a unit and three reports of units sparking. No injuries or significant property damage were reported.

Thermalstrike Expedition

Thermalstrike Expedition

The CPSC alert notes the products were sold by

Bedbug Central, Bedbug Supply, Protect-a-bed, Univar, pest control companies and pest control product distributors nationwide and online at from December 2011 through May 2014 for between $189 and $199.

The good news is there’s a fix and it doesn’t sound too complicated. If you have a Thermalstrike Expedition covered by the recall, here’s what you need to do:

Consumers should immediately stop using and unplug the Expedition and register their unit online to receive an ASC Diagnostic Unit free of charge. The diagnostic unit will immediately turn off the system when it detects a break in the conducting strip.

If you need additional information or help, the CPSC says you should contact

PAB Two toll-free at (866) 470-1755 from 9 a.m. to 5 p.m. MT Monday through Friday or online at and click on Important Product Upgrade at the top of the page for more information.

You can also read the full alert from the USCPSC here.

1 TOAT October 15, 2014 at 5:50 pm

Bought mine before that, but it’s way past warranty and I had replaced it with something else.

2 TOAT October 15, 2014 at 5:51 pm

Glad it can be fixed. That’s good for the people who bought one.

3 David Cain October 16, 2014 at 2:40 pm

Thankfully there should be no units in the UK as its not CE registered.

At least there is a recall.


4 nobugsonme October 16, 2014 at 8:07 pm

Just for the benefit of anyone reading this, I would definitely recommend everyone registers their product if they have one, regardless of how old it is or whether it is out of warranty. My understanding is this is a safety issue and it doesn’t matter if a warranty is in place when a recall occurs. It’s my understanding that manufacturers don’t want products “out there” with such an issue.

5 nobugsonme October 16, 2014 at 8:08 pm

I think the company is definitely doing the right thing in recalling the product and providing a solution. I’m sure a recall is a difficult process for any company.

Comments on this entry are closed.

Previous post:

Next post: