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What are hotels obligated to tell you?

(4 posts)
  1. movingout101

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    Posted 1 week ago
    Wed Oct 11 2017 1:03:38
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    We've had some discussions with the hotel where my parents' stayed and (most likely) got BBs since it was detected in their suitcase and home bed. We told the hotel. The hotel had a PCO inspect their room and claimed nothing was found. It is a major chain so it seems unlikely they would lie. However, the number of bites she got in a very short time frame showed that clearly something was going on (30-40 bites in about 5 days)

    We contacted one other (less likely) location but that place has not yet responded.

    I worked in a hotel 10 years ago and the linen closets had signs about detecting bed bugs when changing sheets. There is a basic level of inspection that housekeeping can be reasonably expected to do - not the level of a PCO - but if you see the fecal stains or signs, the room has to be closed and the incident has to be reported asap. Not doing so can put the hotel at fault, if the infestation is visually obvious. If it is barely visible, then the hotel cannot be considered to be at fault. There hasn't been an enormous financial burden, but it hasn't been free. .. nor was the stay in that room.

  2. movingout101

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    Posted 1 week ago
    Wed Oct 11 2017 1:05:20
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    Sorry I forgot to select the right forum (this question is a little odd anyway).

  3. BigDummy

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    Posted 1 week ago
    Wed Oct 11 2017 9:25:58
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    It could also be a reaction to some of the cleaning products.

    HVAC/Locksmith/Bed Bug Control for a non-profit homeless shelter and long term veteran housing.
  4. Mawiwala

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    Posted 1 week ago
    Wed Oct 11 2017 11:29:10
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    Without proof while staying at the hotel, there is no chance that there will be compensation.

    Afterwards a hotel wouldn't admit to bed bug, because it is bad for business.

    It still could be something else like bigdummy said.


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