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thermal heat treatment completed. Damage everywhere.

(14 posts)
  1. SLW40

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    Posted 10 months ago
    Tue Dec 19 2017 8:44:42
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    So I moved back home with my children almost 2 years ago. When I say We moved back home, I mean my ex husband evicted us (we were already divorced and trying to reconcile, clearly that didn't work. The details aren't important.) Approx. 1 year ago I found bed bugs in our bed. Yes I said our bed as in just the 1. I am a single mom and share a room with 3 children ages 21, 9 almost 10 and poor allergy child who is 6. I do have 2 beds in the room, however we could only find them ever on the bed that the 3 of us slept in. Oh and let us not forget until this past October we had our dog Rocket (pitbull, I do believe the darn critters drove him mental, and we have 2 cats all animals are in the 1 bed to.) Amazingly enough the bed bugs seemed to only be in our room. Or so we thought. My 6 year old who is allergic to everything has suffered TREMENDOUSLY through this.

    So I googled this critter, and tried the home DIY options, to quickly discover I was in over my head, they were faster than me. After all they did have a smorges board at night to feast on. So I contacted exterminators, who gave me a laundry prep list (that I do honestly believe I would still be doing.

    A coworker contractor friend of mine had dealt with these in his own home, and he came over and we steamed the crap out of the bed, cut it, wrapped it and tossed it. I purchased 2 new beds. After we steamed the rest of the house. Unfortunately, my brother is not the cleanest of people and well my mom is old. So they tend to hold on to everything. I can not make the decision to throw their belongings away. But treat them to the best of my ability.

    No surprise with in weeks they were back like gang busters, in not only my room, but full fold in my brothers. So it was time for clean out and heat. Finally some sense into tem. rid the old non sense and lets do this. So I shell out over $500 in totes and alcohol so I can store their belongings that can not with stand the heat. I bust my behind to prep the house for the heat treatment. Looking for known meltables, candles, cans, paint, glue, makeup, its christmas time, candy. Then I was warned of cheap plastics. So I went thru toys and threw that crap away. Surely Santa will make it worth the pain and suffering. I was told the blinds if left on my windows may distort a little, OK well they are also chain smokers, so I wanted to replace those for my mom anyway. Now's good. Since he said we had to be out all night. I am not leaving my entire house open for all to see and scope out whatever while we are all away.

    Nothing in this god forsaken world cold have prepped me for what I was about to walk into the next day. I decided to treat the family to a quick little mini water park vacation (bad idea btw bed bug bites and chlorine BAD, especially for allergy boy). After all we have all been thru so much. Oh and we now have 3 beds, as I had to buy all new beds for EVERYONE this time.

    I do live in a 1437 sq ft Schultz manufactured home, being a contractor I have upgraded a lot of things however.. So December 11 7:15 AM he arrives, and the showers begin. My Brother, Then my Oldest son, so they can catch the younger children coming out of the house and my senior mother. He treated Both trucks and my brothers car while showers were being taken.

    He stated that it should take 10-12 hours so I should expect pictures of his meter showing proof each room got to 143 right about 8pm, as we all intrusted our home and belongings to him. I signed the most ridiculous contract I have ever seen in my LIFE, as he was shoving it in my face AGAIN. Oh he started the heat in the house as I was still in the shower. Not that I was actually given a moment to read it, as I was handed the contract, then asked to come start the cars, roll down the window and leave the keys, then straight to bathing people.

    I did get a text that evening at 7 PM, "It's all et, contract, key and receipt are on the table. Its all locked up". No more no less. I honestly was sitting in a hot tub, and thought GREAT, but free at last.

    December 12 we drove home 3 1/2 hour drive, late in the evening in a snow fall no less. I walked into my home and it was COLD. hmm that's odd. I just had my furnace fixed the day previous for $400. When I say cold, I mean it was 44 degrees in my house. I flipped on the light and I just started to cry. The MASS DESTRUCTION, it is everywhere. The furnace is melted, the TV;s all 4 melted, every window (not the blinds, but the actual window frames) melted and distorted, all the molding shrunk, my floors are lifted, my toilets leak, my ceiling droops, my stereo melted, the remote for my ceiling fan melted, my heater melted, my dish washer front popped out, my cupboards have shrunk to the point the are unattaching from the walls, more toys gone, shoes destroyed, christmas gifts gone, my sons brand new PS4 toast, Food-spoiled in the can, the surround for my tub caved in and popped off. Oh and I have cracks in my walls. We had to go stay another 3 days in a local hotel (2 rooms) until I could get furnace in and it cleaned up enough to let the kids in.
    Happy Birthday to me (December 13).

    And in this mans contract he states he is not liable for damage done to my property during the treatment? Well why not I did everything on HIS check list!! This seems Overly EXTREME!!

    And the worst part of it all, I have not found one dead or alive bug. for all the Thousands of dollars this is costing me!

  2. thirdusername

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    Posted 10 months ago
    Tue Dec 19 2017 11:23:22
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    I'm really sorry that happened.
    What did the pictures show the highest temperature was?
    I've never had heat treatment, hopefully someone can say if that sounds like a normal contract.
    I'm not a lawyer and I'm in Canada but I do know here a contract doesn't automatically absolve a company if they were incompetent or they made a mistake that caused damage.

    I am NOT an expert.
    My opinions are just opinions, they may NOT apply to yours or any situation.
    My advice is to always do a LOT of research.
    A lot of what I read contradicts other stuff on the Interweb.
  3. bedbugsbugme

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    Posted 10 months ago
    Tue Dec 19 2017 13:45:25
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    Hes not responsible for damage under NORMAL heat use. Now find out exactly what temperature and how long he used. Very important here. You might be a ble to fight this depending on your state law. I wish you all the best and am so sorry this happened.

    I'm not an expert. Just sharing what I learned from my experience.
  4. BigDummy

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    Posted 10 months ago
    Tue Dec 19 2017 14:23:05
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    The heat treatments I've worked on usually have a peak temp in the 170's coming out of the barrel, enough to reach into the 150's for the treatment property. I pull down smoke detectors, thermostats, plastic blinds and any plastic framed pictures. I've never had an issue with damaging anything near what you're stating. There's always something that sags or droops that we missed on the prep, but the only TV I've ever broken was from knocking it over. Your treatment far exceeded the stated temperature.

    Killer of bed bugs for Homeless Empowerment Program
  5. SLW40

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    Posted 10 months ago
    Tue Dec 19 2017 15:42:20
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    Thank you for the replies. I did not get any photos from this exterminator. When I got my shit together I texted him and said " OK, there is a lot more damage than I expected". I never received a response from him. The next day I texted him again and said "This was only at 143? The windows themselves are melted!"

    I would attach pictures to show you guys the extensive damage if I could. feel free to tell me how if there is a way.

  6. SLW40

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    Posted 10 months ago
    Tue Dec 19 2017 15:43:20
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    Oh he did reply to the last, "yes it was held for one hour at 142" and I have heard nothing more from him.

  7. bedbugsbugme

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    Posted 10 months ago
    Tue Dec 19 2017 18:26:40
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    You just create an imgur account and upload your pictures onto there. Then copy and paste the image link here.

  8. Pattycake

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    Posted 10 months ago
    Tue Dec 19 2017 21:26:14
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    I would get your insurance company involved. Maybe they can get him to pay for damages. I would certainly at the least take him to small claims court. Document everything and all communication. Keep records of all your costs and do everything you can to ruin his reputation. He obviously is incompetent. My heart goes out to you. I hope you get some kind of compensation.

  9. SLW40

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    Posted 10 months ago
    Wed Dec 20 2017 1:06:29
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  10. SLW40

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    Posted 10 months ago
    Wed Dec 20 2017 1:07:50
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    unfortunately we do not have home owners, because we do not have a "back porch". Our back door is on the neighbors yard. Stupid rule. So they cancelled our home owners.

  11. F. Pazos

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    Posted 10 months ago
    Wed Dec 20 2017 1:27:29
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    After doing way over a thousand heat treatments, i could enumerate all damage that we did to homes (we do give a very long guarantee and we do issue insurance for all our jobs, so any damage is covered).... After looking at the photos i can only say WTF!!!!... all damage that we did in all our treatments combined is less than 10% of what i saw... and most of it was done with our elbows rather that the heat itself, never have seen an electric appliance melted, and heat related we only had: 1 sliding door with a little glue melted (expected and known in advance) and one yoga mat slightly deformed (that was our mistake).
    I have seen tvs at 145F, we get max temps up to 160 and average temps of 140/145 with lowest temps of 130, we keep temperatures for 3 hours.... what I saw in the photos simply can't happen in the times and temperatures that i read in the post.
    I am really sorry for what happened to you and feel ashamed from seeing it

    Professional PCO based in Hong Kong specialized in Bed Bugs.
  12. bedbugsbugme

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    Posted 10 months ago
    Wed Dec 20 2017 4:25:37
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    Looks more like to me they set it and forgot it. Yes I would be taking them to court. The cheap plastic things I can see melting, but appliances??!! No way!

  13. BigDummy

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    Posted 10 months ago
    Wed Dec 20 2017 10:25:55
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    Leaving a home in that condition must be criminal.

  14. CatsMeow

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    Posted 10 months ago
    Wed Dec 20 2017 20:55:39
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    OMFG!!! That is horrible!! I am so sorry!!!


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