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Post-recall, Nightwatch good to go

nobugsonme — Thu, 16 Jul 2009 15:56:06 +0000

Remember the recall of Biosensory’s Nightwatch active bed bug monitors? The manufacturer has let me know they are back in action. I am posting much of their press release below for those who are interested.

My apologies for the dearth of posts recently — I have had some health concerns which kept me away from the computer, but I expect to be more active again soon.

BIOSENSORY BACK IN PRODUCTION
Repair and replacement of Dragonfly II Mosquito Trap and NightWatch Bed Bug
Monitor now underway

PUTNAM, CT (July 14, 2009): BioSensory Inc., manufacturer of
environmentally-sensitive pest management products to monitor bed bugs and
control mosquitoes and biting insects, announces the U.S. Consumer Product
Safety Commission has officially approved the repair and replacement of
BioSensory¹s Dragonfly II® mosquito trap and NightWatch Bed Bug Monitor
products which were recalled due to a defective pressure sensor manufactured
by Mamco of Oneonta, NY.

Both Dragonfly II and NightWatch products are molded and assembled at Panint
Electronic Limited in China, an ISO-9000 compliant manufacturer with over 30
years of experience specializing in consumer appliances and electronic
products. Key components such as the CO2 valve, sensor and electronic
control system are supplied by United States manufacturers.

All of the NightWatch units manufactured during this recall timeframe are
being repaired free of charge at MAMCO. NightWatch (Model 506) units, which
were sold by Forshaw Distribution (Charlotte, NC) and Residex, LLC
(Cranford, NJ), should be taken out of service immediately and returned to
the distribution center for replacement. Consumers are advised to stop
using the Dragonfly II (Model 503) traps, which were sold exclusively
through the Frontgate Catalog, and to contact Frontgate to receive a
replacement unit.

BioSensory anticipates all recall work for NightWatch to be completed by
MAMCO on or before July 17, 2009; and all recall work for Dragonfly II to be
completed by Panint on or before July 24, 2009.

³We sincerely thank Panint, MAMCO, Frontgate, Forshaw, Residex and the
Consumer Product Safety Commission for their help during this situation, as
it was the first recall we have experienced in BioSensory¹s 12 year
history,² concludes Mr. Nolen, President of BioSensory, Inc. ³Safety is our
utmost concern. We apologize for any inconvenience this voluntary recall may
have caused. The positive outcome is a stronger, defect-free NightWatch and
Dragonfly II product.²

Pest control operators and property
management/facility professionals may contact BioSensory Inc. regarding the
NightWatch Bedbug Monitor at (800) 261-2659 between 9:00 a.m. and 5:00 p.m.
ET Monday through Friday, or visit the firm¹s Web site at
http://www.biosensory.com

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Nightwatch active bed bug monitor recalled

nobugsonme — Sun, 31 May 2009 05:58:31 +0000

On May 21st, Biosensory, maker of the Nightwatch active bed bug monitor, distributed a recall letter to Distributors and pest control operators.

The letter, which you can download in PDF form here, reads,

This letter is to notify you that BioSensory, Inc. is voluntarily recalling its initial production run
ofthe NightWatch™ Bedbug Monitor and Dragonfly II mosquito trap for safety reasons.

BioSensory has decided to take this action as a result ofa potentially defective pressure sensor
manufactured by MAMCO Precision Switches. Although only 3 failures have occurred, it was
decided to voluntarily recall all units until the source ofthe defect can be positively identified
and verifiably corrected.

BioSensory tested NightWatch and Dragonfly II units without incident during two years of
product development. During manufacture each unit was 100% tested as a sub assembly and as
a final assembly with no reports of defects. BioSensory is working with MAMCO engineers to
study the three failed units in order to find and correct the problem BioSensory will replace all
potentially defective switches free of charge.

Distributors and PCOs are asked to

1. Immediately discontinue shipping of the NightWatch and Dragonfly II units to customers.

2. Bring back all units already shipped to customers and hold them at your location(s) until
further instructions are provided to you. Further instructions may include: a) lot # search of
the defective parts; b) information regarding a field repair; c) return to a repair facility.

And there’s a number provided for PCOs/Distributors to call: (860) 928-1113.

Note, if you’re a customer (not a PCO), you should probably call the folks who sold it to you, so they can satisfy steps 1 and 2 above.

The Biosensory website’s note about the recall provides a second number, (800) 261-2659.

Thanks to the reader who shared this information with us!Similar Posts:

Bed bug trap on its way, finally

Winston O. Buggy — Wed, 30 Jul 2008 15:03:47 +0000

While most claims of an effective bed bug trap have to date been much ado about nothing, a new product which seems to be the real deal is only a month or two away.

The trap I am talking about is the NightWatch by Biosensory, Inc.

In the past, this innovative company has produced an effective mosquito product and some other units which use inhibitors or attractants or both. This new unit attracts bed bugs via CO2 heat and a 7-part kairomone lure. The results have been studied for over a year by independent housing authorities and respected individuals and now the trap is scheduled for distribution early October.

The price for a unit which covers a 16×16 room will be around ~~$400~~ [editor's note: they are going for $450 on Amazon as of 3/2010]. Overnight, the trapped bed bugs will be contained in a pit which you empty each morning. This trap sounds like a great step forward but remember they themselves state that the unit is for detection, monitoring and as part of an Integrated Pest Management program. In addition the manufacturers state, “If the premises have not been treated with additional EPA-registered insecticide(s) and/or steam heat, this protocol should be considered.”

Having been involved in trying to develop a prototype trap not associated with this one, as well as having dealt with bed bugs from an educational and control standpoint, I think this will be a great tool in the war against bedbugs. Sleep tight.

Editor’s note: Thanks, Winston!

Winston O. Buggy is the pseudonym of a bed bug professional. Read more about the science behind NightWatch here.

Update 10/5/2008:

Editor’s note: Sean of the Bed Bug Resource points us to a Canadian distributor offering pre-orders. (I don’t know anything about the store, personally.) For $100 CA or $95 US down (out of the total cost $400 CA / $380 US), they say your Nightwatch trap will ship when released (11/15 is the expected date). They will be sold to anyone, apparently. [The shop we were referred to since closed.] The protocol on the Nightwatch website does appear to be something laypeople could do.

Note: They haven’t been released yet so we can’t really say much about them (but I do know someone with bed bugs, if Nightwatch wants to send me one to review (hint, hint!)

The data looks promising, but read all the info. on the Biosensory site, and caveat emptor.

Update: 5/2009: the Nightwatch has been available for several weeks and has now been voluntarily recalled, so the manufacturer can fix a potentially defective switch.

Update: 3/2010: As of July 2009, the recall had ended and the new Nightwatch was good to go.

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