This article from NBC 5 in Dallas / Ft. Worth cited a similar statistic:

First, know that high-end hotels are not immune to bed bugs. Steritech, a pest control company, studied 700 hotels and 24 percent of them had bed bug activity.

But Steritech’s results were not quite so drastic.

Business Week reported in its article “The Cost of Bed Bugs” last November (one we discussed here) that,

A study by the Steritech Group, a commercial and institutional pest management company, found that nearly 25% of the 700 hotels it tracked over a three-and-a-half year period between November, 2002, and April, 2006, required treatment for bedbugs, though of the 76,000 hotel rooms in the study, fewer than 1% were found to be infested.

Got that? 25% of the hotels required bed bug treatment, in a three-and-a-half year period. But fewer than 1% of the rooms were found to be infested. Since those 700 hotels had an average of 108 rooms, that’s about one infested room per hotel. And we can assume some hotels would have had multiple infested rooms, and others none.

(Incidentally, USA Today got the Steritech data right in this 2006 article, and, bless them, they chose not to round up, citing the number of infested rooms at a comforting 0.6%.)

Bed bugs are spreading, and we can assume that the numbers may be even higher in 2008, but there is no need to panic. Even if 5% of rooms were now infested (400% more infested rooms), you would still have a good shot at avoiding bed bugs, especially if you search your room carefully and take precautions as described in our travel FAQs.

I do think we need more publicity for the bed bug problem, and this WRAL story is not a bad piece otherwise, but there is no need for panic.

• Bed bugs where you do expect to find them: Boston Globe on hotels hiring bed bug dogs
• Richard Fagerlund knows how to kill bed bugs in one visit
• Business Week: The Cost of Bed Bugs
• Injured Queens woman was living in bed bug-infested room

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It is perfectly legal to spritz, recover, and resell used mattresses in New York. They have to be sanitized and labeled properly.

There is no way to “sanitize” used mattresses to reliably remove bed bugs. There is no spray which will kill all the bed bugs and eggs in a used mattress.

Perhaps the only possibility for reliably removing bed bugs would be using heat (over 120 F for 3+ hours) or Vikane gas (which — if done correctly, and it is not always done correctly — should be 100% effective, but would probably raise the cost of refurbished mattresses to the point where no one would buy them).

The recycling of mattresses is shameful and the New York government must put an end to this practice which spreads bed bugs to so many.

And don’t think you’re safe if you never buy a used mattress. If your hotel, school, granddaughter’s day care, child’s friend’s parents, neighbor, building employee, or the person who sat in the movie theater before you bought a used mattress, that’s enough to give you bed bugs.

• inspectors find 600 unsanitized mattresses at Charlotte, N.C. used furniture store
• Bed bugs in Sweden: Ikea, used mattresses, and the spread of vägglus
• New York City is behind in the bed bug wars
• Eastern Nazarene College: students cannot bring in ANY used furniture

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David Saunders from Paramount Pest Control tells CFRA News the [bed bug] problem is rampant in rooming houses and hostels.

But Saunders adds it’s just as bad in homes and hotels across the capital.

“Even a year ago from right now I would get maybe a call a month or something. I’m receiving three to five calls a day for bed bugs now, ” Saunders says.

This kind of statistic, from individual PCOs, is very compelling.  In the absence of government tracking of bed bug infestations, it is also all we have sometimes.

There was also some advice for travelers about avoiding bed bugs:

Saunders suggests, if you’re staying in a hotel, you can leave your luggage in your vehicle and wash your clothes at an off-site facility.

We don’t usually suggest leaving items in the car or doing laundry regardless of known exposure to bed bugs, but they are not bad ideas, not at all.  Certainly easier than worrying about how to get rid of bed bugs once you have them.

Saunders suggests that

a lack of awareness about bed bugs, and areas not being treated properly have contributed to the boom over the last year.

Although these factors are obvious contributors to the spread of bed bugs, they actually aren’t articulated very often, especially in news articles which seem to gravitate towards other, hoarier chestnuts (DTT, global travel, etc.).

You can read the article here.

• FAQ: How can I avoid bedbugs while traveling?
• Family of five “run out of their home” by bed bugs in Fort Oglethorpe, Georgia
• Burned by bed bugs? A cool vacation idea…
• Company reports bed bug bite photos their most searched-for medical image in 2007

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Finally, someone in the business arena sees the light about bed bugs and the bottom line: and it’s not the flashing dollar signs of the over-the-counter bed bug spray industry, either. Kerry Miller published an article entitled “The Cost of Bed Bugs” yesterday in Business Week, about how business owners are suffering financial losses due to bed bugs in their rental properties, hotels, and other establishments.

While many with bed bugs in their homes might say, “So what, how does that help me?” I feel this is really good news–because if big business declares bed bugs a problem for their bottom line, we might see some more action in terms of halting their spread. And that helps all of us. But judging from this article, we’re not quite there yet.

Miller begins with the story of Rosemary Salinas, a manager for five buildings in San Francisco, who in 2004 dealt with an infested apartment in one of those properties, where the bed bugs spread to four other units, the hallways, and walls of the building. Eliminating it cost $40K plus a $9 payout to a tenant who threatened to sue.

Salinas now issues regular notices in every building she supervises reminding tenants to call management immediately if they suspect a bedbug infestation. Still, the property owners she has talked to haven’t been eager to do the same. “They don’t want anybody to suspect that they have them, or to think that they could have them,” she says.

Rental property owners aren’t the only ones with that attitude. In a statement on its Web site, the American Hotel & Lodging Assn.—an industry group that co-hosted an international bedbug symposium last fall—says the resurgence of bedbugs in the U.S. has “had a minimal impact on the vast majority of hotels, which maintain state-of-the-art sanitation and adhere to strict standards of cleanliness,” adding, for good measure: “Bedbugs are brought into hotels by guests; it is not a hotel sanitation issue.”

Where bed bug denial and the bed bug blame game meet, it’s not a pretty sight. Bed bugs are certainly brought into hotels by guests (or workers, or management, or in shipments). But they leave with other paying guests. And that is definitely the hotel’s problem. (We’ve talked about the American Hotel and Lodging Association’s head-in-the-sand attitudes about bed bugs before.)

One PCO had actual statistics on hotels they had worked on:

A study by the Steritech Group, a commercial and institutional pest management company, found that nearly 25% of the 700 hotels it tracked over a three-and-a-half year period between November, 2002, and April, 2006, required treatment for bedbugs, though of the 76,000 hotel rooms in the study, fewer than 1% were found to be infested. But the public stigma that bedbugs carry makes the line between discretion and transparency a delicate one to tread.

And, it appears that bed bugs have spread a lot since the 2002-2006 period Steritech studied.

The article goes on to describe how mattress encasements designed to protect against bed bugs have to be marketed as “allergen-proof” not bed bug-proof, in order to sell to hotels, and how bed bug dog services have to pretend they’re sniffing for mold when they visit nursing homes. I don’t mind not making clients panic, but lots of us actually do want to know hotels are trying to protect us from bed bugs.

A loss-control agent at an insurance company mentions he first started seeing bedbug-related claims from property owners two years ago.

Then there are other costs: the negative publicity, erosion in brand value, and drop in business that can result from a poorly handled infestation. Damage control (BusinessWeek.com, 10/17/07) is tricky since unhappy bedbug victims can easily spread word of infestations online via blogs or user-submitted travel review sites such as TripAdvisor (EXPE). “How many people hear about a hotel that had bedbugs and don’t stay there because of it? You just don’t know,” Morello says. Last year an Australian study estimated that bedbugs cost the Australian tourism industry $75 million annually. (No such estimates are available for the U.S.)

Therein lies part of the problem: we haven’t studied it yet in the US. We should learn from Australia–how much does their tourism industry take in per year? What sort of comparison can be made on the impact in the US if the rates of bed bugs are comparable?

Other interesting tidbits here:
Most property owners prefer to settle bed bug claims out of court.

Oh, and–

To treat infested units in her San Francisco building, Salinas hired a company to empty each apartment and freeze the contents for 48 hours. (Extreme temperatures are one of the few reliable ways to kill bedbugs.) The cost: about $2,000 per unit.

It must have been very, very sub-zero freezing. And something must have been done to the rooms themselves. But I would love to know more about companies willing to remove and freeze your stuff. It would be wonderful for people trying to move (many of whom hire someone to gas their belongings with vikane to avoid moving bed bugs). Both methods are exhorbitant, but surely when they become commonplace, the prices must come down?

There’s so much more here, I can’t respond to it all, but let me leave you with the ominous (and stupid) ideas with which the article closed:

[Lawyer Christian] Hardigree has fielded phone calls from property owners interested in putting an addendum to lease agreements holding tenants responsible for bedbug infestations. Others are interested in tweaking the language of contracts with pest-control companies so they can sue if the bedbugs return. (Her response to both: “You can put that language in, but I can’t tell you it would be upheld by a court.”) In any case, bedbugs aren’t a problem that can be solved by the wave of a gavel.

These ideas are based on a misunderstanding of how bed bugs work, from a scientific standpoint. You cannot blame the person who discovers and complains of bed bugs, for bringing them in. There really is no way of knowing when and how bed bugs were introduced into a unit. There’s no way of proving how long they were there, since people do not necessarily react to bites, or see bugs. And even if they do react, it may take them a long time to do so.

As for the second idea, many good PCOs who know bed bugs will only offer a brief warranty (60 days is considered pretty good right now). My understanding is that this is because (a) the property owner may be refusing to properly inspect and treat the whole building, and so resurgence may be inevitable in some cases, (b) people can bring in bed bugs repeatedly even they do not realize the source, and (c) bed bugs can be very stealthy–it would be hard to prove the bed bugs were not hiding out in a sealed bag, for example, that was unpacked. (This happens.)

On the other hand, many infestations take 3, 4, or more treatments by traditional methods. If PCOs re-treat aggressively at proper intervals throughout a 60 day period, then customers have a good shot at waving bed bugs goodbye. However, some PCOs are not up to date on the latest methods, or the stealthy habits of bed bugs. And in those cases, unfortunate customers often end up having to seek another treatment provider after the sixty days. It’s bad for the business reputation of the original guys, but some people are just out to make a fast buck. In the long run, let’s hope the best PCOs thrive and expand without compromising on quality.

I would hope that we can press for tenants, owners, and PCOs to be accountable and to use best practices, cooperatively, to fight bed bugs. There are people busy figuring out what those best practices might be. Give up the denial and the bed bug blame game: it’s pointless. Let’s fight the real enemy.

• 25% of hotel rooms have bed bugs? I don’t think so.
• Vikane Fumigation Successful in New Jersey
• How bad are bed bugs in Toronto? Nobody knows for sure.
• “We have to have a bed bug state of mind,” says Michael Potter at Bed Bug Control Seminar yesterday

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Some Souvenirs Have Legs

Hotels are a haven for bedbugs. Pest-control companies say hotels account for more than 37 percent of their bedbug business, according to Pest Control Technology magazine.

I don’t think I’ve seen that statistic before.

The solution: Search for your hotel on bedbugregistry.com. Scan mattress and couch creases for the reddish brown bloodsuckers and their black droppings, says Jason Rasgon, Ph.D., a public-health professor at Johns Hopkins. At home, dry your clothes on high for 45 minutes to kill stowaways.

Note: many dryers would take longer than 45 minutes to get wet clothes really hot and dry (I’d say “bone dry plus 20 minutes, on hot”. Dry clothes, on the other hand, can do with much less time.

More tips on avoiding bed bugs when you travel here.

It’s always good to see bed bugs in the media. Especially when it’s a warning, and not someone’s Tale of Bed Bug Woe.

• FAQ: How can I avoid spreading bedbugs to others when I visit their homes?
• Allegations of bed bugs affect tourism, according to travel agent
• FAQ: How can I avoid bedbugs while traveling?
• Lavender oil won’t do it: do any “natural remedies” work for bed bugs?

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