Furman’s magic secret may be his belief in careful, detailed inspections:
The inspection for bed bugs takes time. Not 10 or 15 minutes either. My inspections for low level infestations take an hour and a half or more. I don’t do free inspections and if you have a problem, I will usually find it. I turn furniture upside down, I remove the batting on your box spring, and I spend a half hour just looking at your bed. I check behind pictures, pull the edges of carpeting up, etc. This type of inspection and service I can’t do for free.
But the importance of a thorough inspection is paramount. I have done inspections for people suffering from fleas, carpet beetles, etc. they insisted they had bed bugs but no evidence proved there suspicions. They were confident in my findings and moved on to resolve the true problem at hand.
Many PCOs will search for bed bugs, but readers regularly report their inspections lasted for fifteen minutes or less. Some people watch as a PCO pokes around for ten minutes before declaring them “bed bug free.”
Some people, of course, don’t have bed bugs. But the industry really needs to face the fact that cursory “inspections” won’t do.
The next step for many who have such a cursory inspection, but who cannot determine any other reason for their skin problems, is to bring a bed bug k9 team in to inspect. And dogs can be a real help in many cases.
Here’s the problem: if your dog alerts to bed bugs, but the PCO who subsequently comes in to treat still does not inspect carefully, won’t it be difficult to make sure all harborages are detected and treated?