I’d add one thing when they say “DPH has developed information to help citizens understand more about these insects” — be sure they also spread that information to the “health care providers” the article asks the readers to go to for information. My dermatology office had absolutely no idea when I presented with bedbugs, and I’ve heard of lots of people with the same story. Many medical people and other professionals don’t know about bed bugs yet. The DPH should be educating the health professionals, school professionals, senior workers, property managers, etc.