Many people write to tell me of the bed bug experiences they had in this hotel, on that cruise, at that yoga retreat center. And while often they make for good stories, there are just too many to cover. It also isn’t really our place to judge whether something happened or not. So I prefer to leave the travel reports to tripadvisor, where the sheer bulk of bed bug reviews can usually tell the story.
But this story was interesting on several levels, so I thought I would blog about it.
A blogger (Lex Friedman)tells a tale of a friend spending the night in a(n allegedly) bed bug – infested room in a hotel in Santa Monica. (The author’s own room did not have definitive evidence of bugs). The relevant point is that the friend, Jeremy, who (allegedly) found enough bed bugs to make a little display of them on the hotel comment card (a lovely touch, I have to say), was asked to pay for the night he would have spent there had they not fled.
Blogger Lex’s conversation with hotel manager Robert:
Robert: Listen, I KNOW there are no bed bugs. I have a signed document from Terminix, who was in room 202 TODAY respraying for bedbugs, and this signed document says they’re all dead now.
Did you catch that? Respraying?
Lex: Well, Rob, I have photos of living bedbugs crawling around. Apparently they haven’t seen this document.
Robert: We don’t have a bedbug problem.
Lex: Was Terminix in the room today?
Lex: Why were they RE-spraying the room, Robert?
Robert: I have a signed document from Terminix.
Lex: Right. The ones the bugs themselves didn’t countersign. But why was Terminix RE-spraying the room?
Robert: They have said that any bugs there were dead.
Lex: Robert, they were in the room because BEDBUGS WERE IN IT TOO, right?
Robert: Yes. But now they’re dead.
Elsewhere in the post, the blogger describes how a hotel worker says that the hotel puts customers into rooms the day they’re treated for bed bugs, whereas the practice at another hotel he worked at was to wait 30 days before letting the room again.
This is all second and third-hand, you understand, but it speaks to a few issues that have come up here before. First, as Parakeets keeps saying, the policy at many hotels appears to be to pretend they’ve never had bed bugs. Granted, we’re only getting Lex’s side of the story, but this does appear to be the case here.
Also, if this conversation occurred as described, the manager (Robert) appears to believe that bed bugs are instantly and entirely wiped out when a room is sprayed. We know this is not the case. I have a hunch that Robert does too. If not, then the PCO is not doing their job.
Bottom line, someone has blundered.
Consumerist has another interesting article, which reference’s Lex’s story, here.